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Dental Clinical Division Outpatient Service

歯科診療センター玄関

Reception hours and non-consultation days

Reception hours

First visit: 8:30am–12:00pm *
(Reception is open until 4:00pm for patients visiting the Dentistry for Children and Disabled Persons, Orthodontics, or Preventive Dentistry divisions)
Return visits: By appointment only. Please complete your check-in before your appointment time using a return visit reception machine and wait in the waiting room of the clinical division you have come to visit.
* If you wish to schedule your first-visit appointment for the afternoon, please contact the Dental Care Center Administrative Office at 81-11-706-4327
受付

Non-consultation days

Consultation is unavailable on Saturdays, Sundays, national holidays, and year-end and New Year holidays (December 29 to January 3).


Comprehensive Conservation Dentistry Preventive Dentistry
Endodontics and Periodontics
Crown and Bridge Prosthodontics
Gerodontology
Oral Rehabilitation Restorative Dentistry
Removable Prosthodontics
Orthodontics
Dentistry for Children and Disabled Persons
Oral and Maxillofacial Disorders Oral Medicine
Oral and Maxillofacial Surgery
Dental Radiology
Dental Anesthesiology
Grouped clinics Clinic of Bruxism
Clinic of Halitosis (breath) (appointment required for both first and return visits)
Clinic of Eating and Swallowing Disorders
Clinic of Esthetic Dentistry
Center for Advanced Oral Medicine Clinic of Temporomandibular Disorders
Clinic of Stomatognathic Function
Clinic of Dental Implants

Check-in process

For patients visiting Hokkaido University Hospital (Dental Care Center) for the first time (first-visit patients)

 Please come to the Dental Care Center between 8:30am and 12:00pm. Upon arrival, complete the Consultation Application Form with your name, address, and other necessary information in the outpatient ward on the 2nd floor, and bring the completed form to the first-visit reception counter at window No. 1.
 Please also present a referral from another medical institution, if you have one.
 To receive insurance-covered treatment, you must present your health insurance card.


Special charge for patients without a referral (combined insurance-covered and non-covered medical treatment fee)


 For patients visiting our hospital for the first time without a referral, a special fee of 3,240 yen will apply (in addition to the first-visit fee, if applicable).
 Patients are strongly encouraged to obtain a referral from another medical institution.

For returning patients

 Patients with a Patient Registration Card (ID card) can simply check in using the return visit reception machines located in the outpatient ward on the 1st floor or near the reception counter on the 2nd floor of the Dental Care Center.
 If you have an appointment, your check-in will be automatically processed, and a waiting ticket will be issued.
 After completing the check-in process, please wait in the waiting room of the outpatient clinic you have come to see.
 The dentist will decide based on the results of your dental examination if the first-visit fee should be added to your medical bill.
 Please present your health insurance card at the reception counter (window No. 1) at your first visit of every month.
 You are also required to do so in the middle of the month if any change has occurred in your health insurance status.
再来受付機

Forgot to bring your Patient Registration Card (ID card)?

 Please come to the return visit reception counter (window No. 2) to check in.

Calculation of your medical bill

 After the consultation, please come to the payment counter (window No. 5 or 6) on the 2nd floor, where your bill will be calculated. It usually takes 1–2 minutes to calculate your bill.

Paying your medical bill

 When your bill is ready, your Patient Registration Card will be returned to you. Please pay using the automated cashier machines located in the outpatient ward of the Dental Care Center.
 The machines accept both cash and major credit cards.
 The machines are in operation between 8:30am and 5:00pm.

For telephone inquiries, please contact the accounting division at
81-11-706-4324.
* Credit cards accepted for payment:
 JCB, AMERICAN EXPRESS, UFJ NICOS, VISA, MASTERCARD, DC

Making appointment for your next visit

 If you have scheduled an appointment for your next visit, you will receive an appointment reminder, regardless of the necessity of payment, from the automated cashier machine.

Need help?

 If you have any questions, please feel free to ask for assistance at the reception counter.