Hospital Care & Visiting Hours

Hokkaido University Hospital Family House

About the Facility

Hokkaido University Hospital Family House is a facility where families of inpatients can stay while attending the patients.
Besides a total of eight rooms (with bath and toilet), the facility includes the janitor’s room, a laundry room, a wheelchair-accessible restroom, a dayroom and a lounge and play area.
Parking is also available for eight cars (one per room).
Western-style room
Western-style room
Japanese-style room
Japanese-style room

No smoking

Smoking is prohibited in all rooms and the building in general.
To assure the safety and comfort of fellow lodgers, and to prevent accidental fires and secondhand smoking, thank you for your understanding to observe the no smoking policy.

Bedding

Bedding, including bottom mattresses, pillows, sheets and blankets, can be rented. The janitor will explain the details when you check in.

Meals

No meals are provided in the facility. Each room is equipped with a kitchen and tableware.
If you prepare your meals, please use the equipment with care.
Kitchen
Kitchen

Usage fees

Summer (May – October): 1,700 yen per room per night
Winter (November – April): 1,800 yen per room per night

*Fees were revised on May 1, 2005.
*Please note that paid usage fees cannot be returned.
*The usage fees include the room rate and utility costs.
*A separate bedding fee is charged. This fee was 150 yen per night as of January 1, 2005.
*Only cash is accepted.
 

Using the facility

Applying for use

Those who want to use the facility are kindly requested to check the room availability at the following relevant division when the patient’s hospitalization period has been decided.
If you find an available room for your desired period, please fill out the Hokkaido University Family House Application Form at the relevant division and submit it.
Applications are accepted from one month before the month of use.
A room can be reserved for up to 13 nights at a time.
If you want to stay longer than 13 nights, please ask at the relevant division.
Address Inpatient Center, Hokkaido University Hospital
Kita 14-jo Nishi 5-chome, Kita-ku, Sapporo, 060-8648
Telephone number 011-706-5639
Reception hours 8:30 a.m. – 5:00 p.m., excluding Saturdays, Sundays and national holidays
After the submitted application form has been checked, a Hokkaido University Hospital Family House permit will be issued.
Please pay the usage fee in advance, in principle. Please pay the fee when the permit is issued.
*Please note that applications and reservations are not accepted when the hospitalization period has not been decided.
*It may not be possible to use the facility due to room availability.
*Please pay the bedding fee at the Family House after you have checked in.

Usage period, check-in time and check-out time

Usage period Within 14 days and 13 nights
Check-in time 2:00 p.m. – 6:00 p.m
Check-out time 10:00 a.m.

Check-in procedure

After completing the usage procedure at the Inpatient Center, please come to the Family House in person at the check-in time on the day.
If you are not sure about the way to the Family House, please ask at the Inpatient Center.
After your arrival, the janitor will explain the use of the facility.
 

Package mailing, etc.

Janitor

The janitor is in the facility from noon to 6:00 p.m. every day. If you have any questions, please feel free to ask.
Emergency contact numbers in the absence of the janitor are as follows:
Weekdays
8:30 a.m. – noon Inpatient Center, Hokkaido University Hospital Ext. 5639
6:00 p.m. – 8:30 a.m. on the following day Clerical duty room, Hokkaido University Hospital Ext. 5610
Saturdays, Sundays and national holidays
8:30 a.m. – noon Clerical duty room, Hokkaido University Hospital Ext. 5610
6:00 p.m. – 8:30 a.m. on the following day Clerical duty room, Hokkaido University Hospital Ext. 5610

Package mailing

If you mail packages necessary for your stay, please send them to the following address.
Address The Janitor, Hokkaido University Hospital Family House, Hokkaido University Hospital
Kita 14-jo Nishi 5-chome, Kita-ku, Sapporo, 060-8648
Telephone number 011-706-7700
*Please be sure to specify the arrival time between noon and 6:00 p.m., when the janitor is in the facility. If the time is not specified, it will be difficult to receive your packages.

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