Doctor’s certificates
Outpatients and discharged patients can request doctor’s certificates at counter No. 13 for doctor’s certificate reception on the first floor of the medical outpatient building and counter No. 3 on the second floor of the Dental Clinical Center. The time required to prepare a doctor’s certificate depends on the content. Please request it as soon as possible, because it may take several weeks. The fee also varies depending on the style, ranging from 2,160 yen to 5,400 yen. If you would like us to mail it to you, it is necessary to provide stamps to the value of 392 yen (recorded delivery).Telephone inquiries
Medical clinical division | Doctor’s certificate reception of the Hospital Affairs Division | Tel.: 011-706-7940 |
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Dental Care Center | Dental affairs office of the Hospital Affairs Division | Tel.: 011-706-4327 |
Doctor’s certificate for inpatients
Inpatients are kindly requested to request a doctor’s certificate at counter No. 13 for doctor’s certificate reception on the first floor. The time required to prepare a doctor’s certificate depends on the content. Please request it as soon as possible, because it may take several weeks.Medicine
An external prescription is issued for outpatients. Please receive your medicine at a dispensary nearby.It is convenient to use the fax service installed by the Sapporo Pharmaceutical Association in the medical outpatient hall.
Wheelchairs, strollers and carts to use for hospitalization

Number of carts in the medical outpatient hall |
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32 wheelchairs javascript:void(0) 12 strollers 16 carts to use for hospitalization |
Number of carts in the Dental Clinical Center |
5 wheelchairs 2 strollers Please feel free to use these. |
No smoking
Smoking is prohibited on the premises of Hokkaido University Hospital since July 1, 2006.The premises include not only the buildings, but also the parking lots.
Smoking significantly affects health. It is pointed out as a major factor causing various cancers, including lung cancer, pharynx cancer and larynx cancer, as well as emphysema, heart disease, complications of pregnancy and many other diseases. Smoking does not only have a harmful effect on smokers, but also on people around them through secondhand smoke.
Accordingly, the Health Promotion Act was established in May 2003, and requires that measures to prevent secondhand smoking should be taken at social and public facilities that are used by many people.
Our hospital has also advanced antismoking measures in the buildings since July 1, 2004, but they failed to stop secondhand smoking on the premises near the hospital entrance.
A hospital is a social facility where health is valued above anything else. With our social mission to protect the health of patients, we went ahead and prohibited smoking on the entire premises of the hospital.
This measure does not only apply to patients, but also to their families and visitors. We hope that visitors to Hokkaido University Hospital will take this opportunity to understand the need to quit smoking and lead a healthier life. Thank you for your cooperation.
Cell phones
People who wish to use a cell phone are kindly requested to observe the following rules and use it in a designated place.Please observe the following rules.
Usage rules
- Hours of use: 6:30 a.m. – 9:00 p.m.
- Places of use
- The amenity hall on the first floor and the exhibition area on the second floor
- The dayroom on each ward floor
- The family lounge on each ward floor
- Inside patients’ ward rooms (the responsible doctor’s permission is necessary)
- The entrance lobby of the Dental Care Center
Volunteers
Volunteers are engaged in various activities, including to guide patients and give sign language lessons.Hospital facilities
Hospital facilities include a store, restaurant, beauty salon, barber, postbox, automatic teller machines (Japan Post Bank, Hokkaido Bank and North Pacific Bank), breast-feeding area, hospital school, greenhouse and nutritional consultation room.Facilities and Outpatient Halls
Patient consultation room
Consultations are provided here regarding various problems of patients and their families. Please feel free to ask.Hospital events

General information desk
Information on check-in procedures and hospital facilities are provided for patients in the outpatient hall on the first floor of the medical outpatient building or the Dental Clinical Center.Contact information
Medical clinical division | Dental Clinical Center | |||
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Breakdown of outpatient medical bills | Outpatient section, Hospital Affairs Division | Tel.: 011-706-5640 | Medical affairs section (dentistry) | Tel.: 011-706-4328 |
Breakdown of hospitalization bills | Hospitalization section, Hospital Affairs Division | Tel.: 011-706-5635 | Medical affairs section (dentistry) | Tel.: 011-706-4328 |
Payment of medical bills | Accounting section, Hospital Affairs Division | Tel.: 011-706-5643 | Accounting section (dentistry) | Tel.: 011-706-4324 |
Consultations on public fund applications | Medical welfare consultation room | Tel.: 011-706-5646 | Accounting section (dentistry) | Tel.: 011-706-4328 |
Switchboard number of Hokkaido University Hospital (daytime) | Tel.: 011-716-1161 | |||
Telephone numbers of Hokkaido University Hospital (night) |
Security center | Tel.: 011-706-7000 | ||
Clerical duty room | Tel.: 011-706-5610 |